Thank you for shopping with us! We’re committed to providing you with the best shopping experience, including reliable and secure delivery.

Shipping Method
All of our packages are shipped from the Czech Republic (EU) via Czech Post, who will forward your package to a local post partner in your country, usually the state postal service. This ensures that your package is handled with care and delivered to your address promptly.

Delivery Time
Delivery times vary depending on your location. Generally, packages will arrive within 3 to 30 days. The exact delivery time depends on the distance between the Czech Republic and your country, so please be patient as your order makes its way to you.

Delivery Price
We offer a flat-rate shipping fee of 5€ for all orders, regardless of the destination.

Trackable Shipments
Rest assured that all of our shipments are trackable. Once your order has been dispatched, you will receive a tracking number, so you can follow your package’s journey all the way to your door.

Customs Fees
Please note that for shipments outside of the European Union (EU), customs fees or import duties may apply upon delivery. These fees are the responsibility of the customer. However, for shipments to the United States, the de minimis regulations apply, meaning that there will be no customs fees or duties on orders below a certain value (typically $800 USD).

Lost Packages
While we do everything in our power to ensure your package reaches you safely, in the rare case that your item gets lost during transit, we will provide a full refund for your order. Your satisfaction is our priority, and we want to ensure that your shopping experience is worry-free.

Thank you for choosing us! If you have any further questions about shipping or delivery, feel free to contact us.